Frequently Asked Questions – Overseas Clients
Clear answers for international buyers and brands about QTI’s inspection, audit, and certification consultancy services across India.
Common Questions from Overseas Buyers
Understand how our process works — from booking and inspection to reporting and payment.
QTI Solutions is an independent third-party quality assurance company based in Noida/ Delhi-NCR, India. We provide product inspections, factory audits, and Value added services( production follow up, lab test management& sample evaluation etc) services to overseas buyers, importers, and retailers who source from India and South Asia
We inspect garments, home textiles, footwear, furniture, hard goods, handicrafts, and leather products. Each category follows buyer-specific AQL standards.
Each QTI inspection report provides a comprehensive and transparent summary of the inspection findings, supported with visual and measurable evidence.
A standard report includes:
• Executive Summary: Overall inspection result and conformity status (Conformed / Not Conformed).
• Product Details: Item specifications, quantities, and labeling verification.
• Defect Summary: Critical, Major, and Minor defects listed with clear photographs.
• Workmanship & Measurement Checks: Key quality points, functional testing, and dimensional results.
• Packing & Carton Review: Packaging, assortment, barcodes, and shipping mark verification.
• Photographic Evidence: High-resolution photos covering all inspection stages.
The full report is delivered within 24-48 working hours after the inspection, enabling clients to make informed shipment decisions quickly and confidently.
A standard report includes:
• Executive Summary: Overall inspection result and conformity status (Conformed / Not Conformed).
• Product Details: Item specifications, quantities, and labeling verification.
• Defect Summary: Critical, Major, and Minor defects listed with clear photographs.
• Workmanship & Measurement Checks: Key quality points, functional testing, and dimensional results.
• Packing & Carton Review: Packaging, assortment, barcodes, and shipping mark verification.
• Photographic Evidence: High-resolution photos covering all inspection stages.
The full report is delivered within 24-48 working hours after the inspection, enabling clients to make informed shipment decisions quickly and confidently.
Overseas buyers perform quality inspections and factory audits to verify product quality, supplier capability, and compliance before shipment.
Factory Audit: Evaluates a vendor’s credibility, production systems, and reliability.
Social Compliance Audit: Ensures the factory follows international labor, safety, and ethical standards.
Fabric & Raw Material Inspection: Checks material quality early to prevent bulk production issues.
Pre-Production & During Production Inspection: Confirms production starts correctly and continues to meet buyer specifications.
Final Random Inspection: Verifies finished goods meet client-approved samples and specifications before dispatch.
Container Loading Inspection: Ensures correct quantities and safe loading to avoid damage during shipment.
Regular inspections and audits help avoid costly rework, ensure on-time delivery, and protect brand reputation through consistent product quality and compliance.
Factory Audit: Evaluates a vendor’s credibility, production systems, and reliability.
Social Compliance Audit: Ensures the factory follows international labor, safety, and ethical standards.
Fabric & Raw Material Inspection: Checks material quality early to prevent bulk production issues.
Pre-Production & During Production Inspection: Confirms production starts correctly and continues to meet buyer specifications.
Final Random Inspection: Verifies finished goods meet client-approved samples and specifications before dispatch.
Container Loading Inspection: Ensures correct quantities and safe loading to avoid damage during shipment.
Regular inspections and audits help avoid costly rework, ensure on-time delivery, and protect brand reputation through consistent product quality and compliance.
QTI Solutions stands out for its customized, responsive, and value-driven approach to quality assurance and certification consultancy. We believe in creating long-term value for all stakeholders — clients, manufacturers, and partners — through transparent, reliable, and result-oriented services.
Customization: Every client’s requirement is different. We design inspection checklists, audit protocols, and reporting formats aligned to specific buyer expectations, product categories, and market standards.
Convenience: A single point of contact ensures easy coordination, instant communication, and quick report turnaround — minimizing follow-ups and saving time for overseas buyers.
Experience: Our auditors combine cross-industry experience, technical know-how, and a personal approach — keeping clients informed at every stage with transparent communication and real-time updates.
By combining technical expertise, client understanding, and global reporting standards, QTI Solutions delivers the reliability overseas buyers need when sourcing from India & south asia.
Customization: Every client’s requirement is different. We design inspection checklists, audit protocols, and reporting formats aligned to specific buyer expectations, product categories, and market standards.
Convenience: A single point of contact ensures easy coordination, instant communication, and quick report turnaround — minimizing follow-ups and saving time for overseas buyers.
Experience: Our auditors combine cross-industry experience, technical know-how, and a personal approach — keeping clients informed at every stage with transparent communication and real-time updates.
By combining technical expertise, client understanding, and global reporting standards, QTI Solutions delivers the reliability overseas buyers need when sourcing from India & south asia.
A man-day refers to one qualified QTI inspector working for a full day (approximately 8 hours) at a single factory location.
The number of man-days required for an inspection or audit depends on several factors — including product complexity, order quantity, inspection level (AQL), sample size, and travel distance.
This transparent calculation ensures that each assignment is properly resourced for complete product and process verification within the agreed scope.
The number of man-days required for an inspection or audit depends on several factors — including product complexity, order quantity, inspection level (AQL), sample size, and travel distance.
This transparent calculation ensures that each assignment is properly resourced for complete product and process verification within the agreed scope.
AQL (Acceptable Quality Level) represents the maximum number of defective units or defects allowed in a sample that can be considered acceptable during a quality inspection. It defines the tolerance level for product quality in percentage or defect count.
QTI follows international ANSI/ASQ Z1.4 (ISO 2859-1) standards for AQL-based inspections, using sampling plans that determine how many pieces to inspect and the acceptance or rejection criteria for each lot.
To view the detailed AQL Table and understand sample size levels, please visit our dedicated AQL reference page.
QTI follows international ANSI/ASQ Z1.4 (ISO 2859-1) standards for AQL-based inspections, using sampling plans that determine how many pieces to inspect and the acceptance or rejection criteria for each lot.
To view the detailed AQL Table and understand sample size levels, please visit our dedicated AQL reference page.
QTI performs the inspection strictly as per the AQL standards and the client’s approved specifications, criteria, and instructions.
After each inspection, we provide a detailed and illustrated report within 24-48 working hours, clearly showing all findings, defect classifications, and results. The report indicates whether the shipment is Conformed, Not Conformed, or Pending based on the inspection outcome.
The final shipment release decision always remains with the client, who reviews the report and advises the supplier or factory accordingly.
After each inspection, we provide a detailed and illustrated report within 24-48 working hours, clearly showing all findings, defect classifications, and results. The report indicates whether the shipment is Conformed, Not Conformed, or Pending based on the inspection outcome.
The final shipment release decision always remains with the client, who reviews the report and advises the supplier or factory accordingly.
QTI follows the General Inspection Level II as per the international ANSI/ASQ Z1.4-2003 (ISO 2859-1) standard for all product inspections.
The standard AQL levels applied are:
• Critical Defects: AQL 0.0
• Major Defects: AQL 2.5
• Minor Defects: AQL 4.0
These levels are used to determine sample sizes and acceptance criteria for each inspection, ensuring consistent and reliable quality evaluation across product categories.
The AQL levels can also be customized as per the buyer’s specific requirements or product sensitivity.
The standard AQL levels applied are:
• Critical Defects: AQL 0.0
• Major Defects: AQL 2.5
• Minor Defects: AQL 4.0
These levels are used to determine sample sizes and acceptance criteria for each inspection, ensuring consistent and reliable quality evaluation across product categories.
The AQL levels can also be customized as per the buyer’s specific requirements or product sensitivity.
For first-time clients, QTI requests a prior notice of around 5 to 7 working days to complete onboarding formalities, review specifications, and allocate qualified inspectors.
For repeat or ongoing clients, a minimum notice period of 3 working days is typically sufficient to schedule an inspection at the factory site.
In case of urgent requirements, express inspections can also be arranged depending on auditor availability and factory location.
For repeat or ongoing clients, a minimum notice period of 3 working days is typically sufficient to schedule an inspection at the factory site.
In case of urgent requirements, express inspections can also be arranged depending on auditor availability and factory location.
Yes — on the client’s request, QTI can arrange to courier defective samples after inspection for review and evaluation.
All defect findings are photographed and recorded in the inspection report by default; however, if the client requires physical samples for verification or internal assessment, our team can coordinate shipment directly from the factory premises as per the client’s instructions.
All defect findings are photographed and recorded in the inspection report by default; however, if the client requires physical samples for verification or internal assessment, our team can coordinate shipment directly from the factory premises as per the client’s instructions.
QTI inspections are conducted based on the AQL (Acceptable Quality Level) sampling system, which means only a specific number of units are checked from the total shipment. This method provides a statistically reliable sample size but does not involve inspecting every single unit in the order.
For example, if an order has 50,000 units packed in 1,000 master cartons, our inspectors will randomly open a select number of cartons and check units inside as per the agreed sampling level. While this process gives a reliable representation of quality, it cannot guarantee that 100% of the shipment is defect-free.
Therefore, QTI cannot offer a product warranty on behalf of the supplier. The responsibility for replacement or warranty terms lies between the buyer and the manufacturer. We recommend that clients include clear warranty, quality, and payment terms in their purchase orders to safeguard their interests.
For example, if an order has 50,000 units packed in 1,000 master cartons, our inspectors will randomly open a select number of cartons and check units inside as per the agreed sampling level. While this process gives a reliable representation of quality, it cannot guarantee that 100% of the shipment is defect-free.
Therefore, QTI cannot offer a product warranty on behalf of the supplier. The responsibility for replacement or warranty terms lies between the buyer and the manufacturer. We recommend that clients include clear warranty, quality, and payment terms in their purchase orders to safeguard their interests.
OPE stands for Out of Pocket Expenses — which include travel, accommodation, and related logistical costs incurred by the inspector during the service.
OPE is not applicable if the factory or inspection location is within 10 kilometers of our base city. For other locations, applicable OPE will be added to the inspection cost.
The final confirmation of OPE applicability is provided at the time of order confirmation based on the factory address and travel distance.
OPE is not applicable if the factory or inspection location is within 10 kilometers of our base city. For other locations, applicable OPE will be added to the inspection cost.
The final confirmation of OPE applicability is provided at the time of order confirmation based on the factory address and travel distance.
QTI’s preferred mode of payment is bank transfer (wire transfer). All inspection fees are required to be paid 100% in advance prior to scheduling the service.
This ensures smooth coordination and confirmation of the inspection date.
For clients requesting alternative payment methods or long-term arrangements, please contact our accounts team for assistance.
This ensures smooth coordination and confirmation of the inspection date.
For clients requesting alternative payment methods or long-term arrangements, please contact our accounts team for assistance.